Daily · Karon 08:00-20:00 · Bangtao 08:00-18:00

Motorbike Rental FAQ — Phuket

FAQ — Motorbike Rental in Phuket

What documents are required to rent a motorbike?

To rent a motorbike from Andrei Motorbike Rent, you must present a valid passport with a current visa or Thai entry stamp. We do not retain the original passport — a copy, which we make at the time of rental, is sufficient. You will also need a valid driver’s license that permits you to operate a motorbike: either an International Driving Permit (IDP) with category A or A1, or a national license with an open motorcycle category and an official translation. Riding without the proper license is a legal violation and may result in a fine of up to 1,000 THB if stopped by the police. The minimum age for renting a bike is 18 years old. Rentals are not permitted for individuals under this age, even if they hold a license. Additionally, we recommend having travel insurance that includes coverage for "active recreation" or similar activities. See our rental rules for the full list of requirements.

How much does it cost to rent a motorbike and what affects the price?

The rental price depends directly on the selected motorbike model and the duration of the rental — the longer the rental period, the lower the daily rate. At our company, we offer flexible pricing options: daily, weekly, and monthly rates, allowing each customer to choose the most suitable plan — see the full price list. In the case of an early return, no refund is issued for unused days. If the renter decides to switch to a less expensive model during the rental, no price adjustment will be made. If the renter wishes to upgrade to a more expensive model, the price difference must be paid according to the current rate, along with an additional 100 THB cleaning fee for the returned bike.

Should I take photos of the bike before renting?

Before signing the rental agreement, we strongly recommend documenting the exterior condition of the motorbike by taking clear photos or a short video. This helps avoid misunderstandings when returning the vehicle. Make sure the motorbike is in proper working condition: check the brakes, lights, horn, and overall tire condition. If needed, don’t hesitate to ask our staff to adjust the mirrors, brakes, or other controls — we’re always ready to assist to ensure your ride is comfortable and safe.

What is the renter's responsibility?

The renter is fully responsible for maintaining the external condition and technical functionality of the motorbike throughout the entire rental period. If the battery becomes discharged due to the renter’s fault — for example, by leaving the headlights on or letting the bike sit unused for too long — the cost of charging or replacing the battery must be covered by the renter. Responsibility also includes flat tires, any damage caused by water exposure, and the loss of keys or registration documents. Please note that our company does not provide insurance coverage for theft, accidents, or any form of damage — all such expenses must be fully compensated by the renter. Full liability terms are in our rental rules.

What fuel should I use and how are bikes issued?

All motorbikes are rented out with a full tank of fuel, and we kindly ask that you return them the same way — with a full tank. Please use only 95-octane gasoline (Gasohol 95) when refueling. The best option is to use major fuel station chains such as PTT, Caltex, Esso, or Shell. If no such station is nearby, it is acceptable to use 95-octane fuel sold in red bottles, which is specifically intended for motorbikes. We strongly advise against using fuel of unknown origin, as it may damage the engine.

What if I get a flat tire?

If you experience a flat tire during your rental, there’s no need to worry — tire repair shops and mototaxi stands are found on nearly every corner in Phuket. Simply ask the nearest mototaxi driver, and they’ll gladly direct you to the closest repair point. Fixing a punctured tire usually costs between 200 and 300 THB and takes no more than 10 to 15 minutes. If you prefer not to deal with repairs and would like to replace the motorbike instead, that’s possible, but it will require an additional fee. Depending on the situation and distance, the replacement cost may start from 500 THB.

Do you provide helmets and locks?

Each customer is provided with a free set of anti-theft locks and two helmets per motorbike. All helmets are thoroughly disinfected before each rental to ensure your comfort and safety. In case of loss, a compensation fee of 100 THB is charged for a standard helmet, and 500 THB for a helmet with a visor. We kindly ask that you treat the equipment with care — it is provided for your own protection.

What are the traffic fines in Phuket?

Police patrols are very active in Phuket, especially in tourist areas, and traffic violations can result in serious fines. Riding without a helmet can lead to a fine of up to 2,000 THB, and operating a motorbike without a valid license carries a fine of 1,000 THB. Running a red light will also cost you 1,000 THB. Drunk driving is punished particularly severely — fines start from 10,000 THB and can result in arrest or even deportation. Parking in prohibited areas may lead to a 500 THB fine and a wheel lock installed on your bike. We strongly advise all renters to follow Thailand’s traffic rules — it will save you money, time, and unnecessary stress.

What are the driving conditions in Phuket?

Riding a motorbike in Phuket is not only convenient and cost-effective, but it also requires special caution — especially for those unfamiliar with local road conditions. One of the most important factors to consider is the rainy season, which typically lasts from May to October. During this time, roads are often wet and slippery, and a dangerous oily film can form on the asphalt, particularly during the first few minutes of rainfall. This significantly increases the risk of falling, especially during sudden braking or sharp turns. Phuket is also known for its steep hills and winding roads, particularly in areas like Patong, Karon, and Kata. These sections are often narrow, have limited visibility, and are busy with traffic. It’s essential to stay calm, keep your speed low, and maintain full control of the bike — especially in the rain. Even experienced riders should be extremely cautious, as losing traction on a wet slope can easily result in a serious accident. In such conditions, sudden braking or leaning into a turn can be dangerous; all maneuvers should be smooth and deliberate. Additional challenges include left-hand traffic (which may take some time to adjust to), lack of clear road markings, and occasional patches of sand, gravel, or potholes. Local roads require full attention, particularly near pedestrians, tourists, and stray animals. We strongly recommend always wearing a helmet, avoiding rides during heavy rain, and not using the front brake on wet pavement unless you have the proper experience. Calm and attentive riding is the key to a safe and enjoyable motorbike rental experience in Phuket. As long as you stay alert and don’t overestimate your abilities, your journey will be smooth and filled with positive memories.

Where can I park?

In Phuket, it’s important to be mindful of where you park your motorbike to avoid fines and unpleasant situations. Parking is strictly prohibited in areas marked with yellow or red lines — these are officially restricted zones, and parking there may result in a fine and even a wheel lock. Avoid parking in designated mototaxi zones, even if they appear empty, as local drivers closely monitor their territory and may call the police or initiate a confrontation. Similarly, parking near hotels without staff permission can lead to security being called or your motorbike being moved. The best option is to use parking lots at shopping centers, markets, or major tourist spots — they are usually free, well-organized, and safe.

Is there insurance for motorbikes?

The rental price includes basic insurance that covers the renter’s medical expenses in the event of an accident — with treatment compensation of up to 50,000 THB. However, this insurance does not cover the motorbike itself: any damage to the vehicle, theft, or involvement in a traffic accident is not included and must be fully compensated by the renter — see our rental rules for the full insurance and liability terms. After the damage is assessed and repair costs are paid, the motorbike may be replaced with another one, subject to approval from the rental office.

What happens if I don’t return the bike?

If the rented motorbike is not returned within the agreed period and the renter cannot be contacted, we immediately file an official police report for unlawful possession of a vehicle. In Thailand, such cases are treated as serious offenses. Until full compensation for damages and applicable fines is paid, the renter will be unable to leave the country — immigration control systems will block the departure at the border. We strongly advise all customers to respect the terms of the rental agreement and return the vehicle on time.

Why are your rental prices so low?

Our company operates with honesty and transparency — no hidden fees, no unexpected charges, and no unpleasant surprises. We are committed to clear communication and fairness at every stage, from the rental process to the return of the motorbike. Our focus is on long-term relationships, trust, and consistency, rather than short-term profits. We work directly with Honda's official representatives and provide only high-quality, regularly serviced motorbikes that are in excellent technical condition — browse our full bike catalog. Our reputation and the satisfaction of our customers are the best proof of our reliability.

Can I request bike delivery?

Yes, we offer motorbike delivery across the entire island of Phuket — quickly, conveniently, and without any hassle. To arrange delivery, simply send us your address, the name of your hotel, condo, or village, a link to your Google location, the desired motorbike model, rental duration, number of helmets needed, and a photo of the first page of your passport. This information allows us to prepare everything efficiently and deliver the motorbike precisely according to your request. We value your time and do everything we can to make the rental process as smooth and comfortable as possible.

How can I contact you?

Phone / WhatsApp: +66622843198
+66 808 948 672 — Bangtao
Website: www.phuket.rentmotorbike.org
Location: Phuket — delivery available island-wide
Karon — daily 08:00–20:00, Bangtao — daily 08:00–18:00.

Can two people ride the motorbike?

Yes, the bike is designed for a rider and a passenger. Two helmets are included in the price, and we can provide a children's helmet if needed — we always have them in stock. In Thailand the helmet is mandatory for both the rider and the passenger: on Phuket the fine for riding without one reaches 2,000 baht. The island's roads are hilly, so with two people a Click 125 clearly loses pull on the climbs to Karon Viewpoint or Kata Noi — for riding two-up we recommend a Click 160, PCX 160, ADV 160 or Forza 350. See the models in the catalogue; the helmet terms are in the Rental rules.

What is your fuel policy — how full is the tank on pick-up and return?

Every bike is technically inspected and handed over with a full tank of 95 octane petrol, and it must be returned in the same condition: clean, undamaged and with a full tank. Use only 95 octane (Gasohol 95) at chain stations such as PTT, Caltex, Esso or Shell. If there is no station nearby, petrol in red bottles is acceptable — that is also 95 octane, specifically for motorbikes. Fuel of unknown origin must not be used: it can damage the engine. See the Fuel clause of the Rental rules.

What should I do if the bike breaks down on the road?

Contact the office straight away: Karon +66 622 843 198 (daily 08:00–20:00), Bangtao +66 808 948 672 (daily 08:00–18:00). Replacing a faulty bike is free. If the bike has to be transported, we run our own tow truck — around the clock across the whole island, 2,000–3,000฿ depending on distance; outside Phuket it is 60฿/km up to 100 km and 40฿/km beyond that. A puncture is repaired at any tyre shop for 200–300 baht in 10–15 minutes; if you would rather swap the bike, the extra charge starts from 500 baht. A battery drained through inattention is at the renter's expense: the nearest bike service or a motorbike taxi driver can help on the spot.

What should I do in case of an accident?

Inform us immediately and call the police on 191; if anyone is injured, call an ambulance on 1669. Do not leave the scene. All traffic fines are paid by the renter. The rental price includes basic medical insurance: up to 50,000 baht for treatment when you go to hospital. It does not cover the bike itself — damage, repairs and theft are compensated by the renter; once the damage has been assessed and the repair paid for, we can replace the bike if needed, by agreement with the office. More details are in the Rental rules.

What happens if I damage the bike?

Under the contract the renter takes full material responsibility for the bike, the helmets and any accessories — for loss, damage and breakage, except for faults caused by the manufacturer or normal wear. Punctures, a battery drained through inattention and the loss of keys or registration documents are covered separately. Riding through puddles or flooded sections deeper than 30 centimetres is strictly forbidden: water in the engine, transmission or electronics means a major repair at the renter's expense. We do not insure the bike against theft or accidents. That is why, right after signing, you must photograph or film the bike and keep the material until you return it. All clauses are in the Rental rules.

How much does delivery cost and where do you deliver?

We deliver across the whole island, including Phuket airport. For rentals of 5 days or more, delivery to Karon, Kata and Bangtao is free one way; for shorter rentals and remote areas it is chargeable and the price depends on the distance — your manager confirms it before the booking. To order, send us the address and name of the hotel, condo or village, a Google Maps location link, the bike model, the rental period, the number of helmets and a photo of the first page of your passport. You can also collect the bike yourself: our office at 306/3 Patak Road between Karon and Kata, and our office on Srisoonthorn Road in Bangtao — addresses on the Contacts page.

Can I extend the rental and how?

Yes, and you can do it remotely without leaving your hotel: message us before the return date and transfer the payment to the company's Thai bank account. If the extension takes you into a longer tariff — weekly or monthly — you move to the cheaper rate; we never move you up to a more expensive one. The tariff tiers are on the Prices page.

What happens if I return the bike later than agreed?

If you realise you will be delayed, message us before the return date — we will extend remotely at the tariff, which is simpler and cheaper. Plan the return itself within working hours: the Karon office is open daily from 08:00 to 20:00 and the Bangtao office from 08:00 to 18:00. If the bike is not returned on time and the renter cannot be reached, we file an official police report — in Thailand this is treated as a serious offence, and until the damage is fully compensated, leaving the country will be blocked at immigration control. The opposite case: on early return the rental price is not recalculated.

Do I need riding experience? Can a beginner rent a bike?

Riding experience is required. We do not rent to first-time riders: Thailand drives on the left, the roads between Patong, Karon and Kata are steep and winding, and in the rainy season the asphalt gets slippery. To sign the contract you need a valid passport (we only take a copy), a cash deposit and to be at least 18. To ride legally you also need an International Driving Permit of category A or A1, or a national licence with the motorcycle category open — the police fine for riding without one is 1,000 baht and the renter pays it. If you are not a confident rider, take lessons with an instructor first. Full requirements are in the Rental Rules.

Can I book a bike in advance?

Yes. You can book on the site or on WhatsApp — we need a photo of your passport and of your tickets or hotel booking; tell us the model, the dates and the address. Booking ahead matters most in high season, which starts in October: the most affordable models, Scoopy 110 and Click 125, go first. Please note that prices depend on the season — there is a high and a low season — and the rental is charged at the rates valid on the day the contract is signed, not on the day of booking. Choose a bike in the catalogue and compare rates on the Prices page.
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